Abandoned Cart Emails to Potential Customers

#1
21/04/2018 11:12

Rachel Herron

Member
The Statistics page shows site visitors added a product to their cart but for whatever reason did not complete the purchase. It would be nice to have the ability to send an abandoned cart reminder email.

Since this feature is not yet available on Tshirtgang Commerce sites is it possible to set up separately with other 3rd party providers? If so, who do you recommend as a provider?
#2
21/04/2018 12:46
Avatar

Andrew Lyle

Administrator
QUOTE:
The Statistics page shows site visitors added a product to their cart but for whatever reason did not complete the purchase. It would be nice to have the ability to send an abandoned cart reminder email.

Since this feature is not yet available on Tshirtgang Commerce sites is it possible to set up separately with other 3rd party providers? If so, who do you recommend as a provider?

Customers do not provide their email during the Shopping Cart experience, only through PayPal when a purchase is made. There isn't anyway to know the customers email address if they abandon the cart without requesting people fill in a form before checkout, which could lead to fewer conversions.

Developer / Project Manager
Tshirtgang.com
Support Ticket
Twitter: @phpandrew
#3
21/04/2018 15:18

Rachel Herron

Member
Oh, ok that makes sense. Thank you

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