Shipping Template Does Not Exist

#1
05/02/2019 13:46

jpjournalsandbooks@yahoo.com

Member
I am getting the error "shipping template does not exist" when trying to list my product on Etsy.
I checked my shipping settings in Etsy and the Tshirtgang template is there.

Any ideas as to how to fix this?
Tags: Etsy,
#2
05/02/2019 14:46
Avatar

Andrew Lyle

Administrator
QUOTE:
I am getting the error "shipping template does not exist" when trying to list my product on Etsy.
I checked my shipping settings in Etsy and the Tshirtgang template is there.

Any ideas as to how to fix this?

If the template is renamed or recreated it may change Id number and you'll need to reauthorize your account.

I'll look into adding an automated check that grabs the template / creates it if it's missing in the future. Thanks for letting us know.

You can reauthorize your account under Etsy settings (on tshirtgang) and scroll to the bottom and reauthorize.

Developer / Project Manager
Tshirtgang.com
Support Tickets
@lylesback2
#3
05/02/2019 15:44

jpjournalsandbooks@yahoo.com

Member
That worked, thank you!

I have another issue - my listing for an apron only has kids' sizing as a variation and option to purchase.
Is the apron only a kid's product?
#4
05/02/2019 16:02
Avatar

Andrew Lyle

Administrator
QUOTE:
That worked, thank you!

I have another issue - my listing for an apron only has kids' sizing as a variation and option to purchase.
Is the apron only a kid's product?

I'll have to look into that for you, but apron should only be available in Large (adult)

Developer / Project Manager
Tshirtgang.com
Support Tickets
@lylesback2

You must be logged in to reply.